e-Invoice Privacy Policy
SYARIKAT WIRA SONG provides this public portal so customers can submit exact invoice details to fetch or request e-Invoice information securely.
Privacy Policy for e-Invoice request and fetch services
This Privacy Policy explains how SYARIKAT WIRA SONG collects, uses, stores, and protects personal data submitted through the public e-Invoice request/fetch portal.
Scope
This policy applies only to public e-Invoice lookup, request, PDF/email delivery, validation reference, and related customer support workflows available on this domain.
Personal data we may collect
- Invoice or document number, document date, total amount, currency, and related transaction identifiers needed to match a document.
- Name and email address when you request delivery or follow-up by email.
- Submission time, IP address, browser/device metadata, request status, and basic audit logs used for security, fraud prevention, troubleshooting, and abuse prevention.
- e-Invoice status information such as validation status, UUID/reference number, QR/validation link, timestamps, and public document metadata where available.
Purpose of processing
- To verify that the details you submit match an issued document.
- To display or deliver available e-Invoice details, PDF copies, validation links, or request status.
- To handle customer support, audit trail, compliance, security monitoring, and system troubleshooting.
- To comply with Malaysian tax/e-Invoice requirements, accounting obligations, and lawful requests.
PDPA Malaysia notice
Where the Personal Data Protection Act 2010 (Malaysia) applies, personal data is processed for the purposes stated above and only as reasonably necessary for e-Invoice request, delivery, audit, and compliance operations. You may contact us to request access, correction, or clarification about your personal data, subject to identity verification and legal retention requirements.
GDPR / EU-US privacy notice
If GDPR or similar privacy laws apply to you, the lawful bases may include performance of a request/service, legitimate interests in security and audit operations, compliance with legal obligations, and consent where you voluntarily provide email details for delivery/follow-up. Depending on your jurisdiction, you may have rights to access, correct, delete, restrict, object, or request portability of personal data, subject to tax, audit, security, and legal retention obligations.
Sharing and disclosure
We do not sell personal data. Data may be shared only with authorized staff, service providers, email/hosting/security providers, auditors, tax authorities, or legal/regulatory parties where necessary for the e-Invoice service, compliance, security, or support.
Retention
Records are retained only as long as needed for e-Invoice processing, accounting/tax audit, support, security monitoring, dispute handling, and legal obligations. Some records may need to be retained for statutory accounting or tax periods.
Security
We use administrative, technical, and access-control safeguards to protect submitted information. No public lookup page lists documents; a match is returned only when submitted details match required records.
Contact
For privacy requests or questions, contact: [email protected].
Last updated: 2026-06-30